Are you prepared to act on the Covid19 2nd wave demand surge that will soon be upon us? In this report, we outline the pandemic’s impact on consumer behaviour and how to make your operations resilient for a 2nd wave demand surge.
Category archives: Grocery
Online Grocery: Preparing for the Covid19 2nd Wave
Grocers need to prepare for the Covid19 2nd wave demand surge. Estimated online grocery sales are three to four times higher than before the Covid19 outbreak. Discover how Naveo can help you to grow your online business profitably.
Video – The Co-op Uses Headless Commerce to Expand Same-Day Delivery to 800+ Stores
Watch our video case study to discover how our headless eCommerce platform is helping The Co-op roll-out a 2-hour, home delivery service across 800+ stores.
10 Steps to Successful Online Grocery: Chapter 8 – Name your web content manager
Welcome to Chapter 8 of our 10-step guide: What to consider when starting your on-demand grocery service. In this chapter we discuss the importance of a dedicated content manager in overseeing your store’s content strategy throughout the year.
10 Steps to Successful eCommerce: Ch 7 – Guarantee Your Service
Welcome to Chapter 7 of our 10-step guide: What to consider when starting your on-demand grocery service. In this chapter we will introduce the most common customer concerns in online grocery, and how guaranteeing your service can help you tackle them.
10 Steps to Successful Online Grocery: Ch 6. Empower Grocery Customer Service
Welcome to Chapter 6 of our 10-step guide for successful online grocery. In this chapter we discuss the elements that add up to great customer service and how to empower your team to provide excellent customer experiences
10 Steps to Successful eCommerce: Define your grocery substitution policy
Welcome to Chapter 5 of our 10-step guide for successful online grocery service. In this chapter we will talk about substitution policies and the important role they play in providing successful on-demand customer experiences.
10 Steps to Successful Online Grocery: Chapter 4. Fine-tune your picking and delivery
Welcome to Chapter 4 of our 10-step guide: What to consider when starting your on-demand grocery service. In this chapter we will go through some important factors to help you fine-tune your picking and delivery process.
10 Steps to Successful Online Grocery | Ch3: Home Delivery Process
Welcome to Chapter 3 of our 10-step guide: What to consider when starting your on-demand grocery service. In this chapter we will help you to decide the right delivery program for your store.
The Co-op’s First Dedicated Online Shop
Our headless Ecommerce platform is helping The Co-op launch their first dedicated online store and roll-out home delivery in less than 2 hours.
